Tariffs

Low-cost tariffs from Germany. Choose your country and check the tariff:

Advantages
  • All German networks 9 cents/minute1
  • Call abroad from 1 cent/minute1
  • No monthly charge
  • Options can be selected and cancelled at any time
  • Simply top up online or using
    E-Plus top-up cards
  • Free delivery
Security
  • Secure payment
  • SSL encryption
  • Full cost control
Ortel Mobile is a company of the E-Plus Group.
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Ortel Mobile GmbH, Gladbecker Strasse 3, 40472 Düsseldorf, Germany

Tariffs

1) Standard tariff:

valid from 01/07/2014 and only for SIM cards activated starting 15/08/2012. Every minute, or part thereof, of a call is always charged in full regardless of its actual duration (60/60 second billing increment). German domestic calls cost 9 cents/minute plus a one-off connection fee of 9 cents per call; calls made to international numbers are possible from 1 cent/minute plus a one-off connection fee of 15 cents per call. Each text message costs 15 cents. The account hotline (1155) is free of charge from Ortel Mobile phones. All prices indicated are inclusive of VAT.

It is only possible to register for the supplemental services ("options") displayed here using the Ortel Mobile Prepaid Card. The options are renewed automatically after 30 days if the customer has sufficient credit. If insufficient credit is available at the time of renewal, the options are deactivated. They are reactivated as soon as sufficient credit is available again. It is only possible to register for each option once every 30 days. Options can be cancelled by calling 1155. Options cannot be freely combined with all other options.

2) Internet Flat 5 GB (€19.90 per 30-day option period):

The "Internet Flat 5 GB" supplemental service includes an Internet flat rate that covers all packet-switched data connections within the E-Plus mobile network (except for roaming and international connections). A bandwidth of up to 7.2 Mbit/s is available up to a data volume of 5 GB per option period, at which point this changes to GPRS speed (max. 56 Kbits/s). The use of VoIP is permitted.

3) SMART 500 (€19.90 per 30-day option period):

The "SMART 500" supplemental service includes up to 500 minutes for German domestic calls and calls from Germany to landline and mobile networks in the countries of Austria, Belgium, Bulgaria, China, Croatia, Czech Republic, France, Greece, Hungary, India, Italy, the Netherlands, Poland, Portugal, Romania, Spain, Thailand, UK and USA, with the exception of special numbers, (value-added) services, roaming and call forwarding. The utilisation of included minutes is dependent on the billing increment: Every minute, or part thereof, of a call is always charged in full regardless of its actual duration (60/60 second billing increment). No usage-based fee is charged for calls made from the E-Plus network to other customers in the E-Plus network (e.g. Ortel Mobile, E-Plus, BASE, AY YILDIZ and Simyo) (E-Plus Flat). Included minutes that have not been used expire at the end of the time period. Once the included minutes have expired, the terms of the Ortel Mobile standard rate apply again according to the current price list. In addition, an Internet flat rate is included that covers all packet-switched data connections within the E-Plus mobile network (except for roaming and international connections). A bandwidth of up to 7.2 Mbit/s is available up to a data volume of 500 MB per option period, at which point this changes to GPRS speed (max. 56 Kbits/s). Usage only permitted with mobile phones/smartphones or tablet PCs. VoIP and peer-to-peer are excluded.

4) Allnet 1000 (€19.90 per 30-day option period):

The "Allnet 1000" supplemental service includes up to 1,000 minutes/30 days for German domestic calls and calls from Germany to landline and mobile networks in the countries of Austria, Belgium, Bulgaria, China, Czech Republic, France, Greece, Hungary, India, Italy, the Netherlands, Poland, Portugal, Romania, Spain, Thailand, UK and USA, with the exception of special numbers, (value-added) services, roaming and call forwarding. The utilisation of included minutes is dependent on the billing increment: Every minute, or part thereof, of a call is always charged in full regardless of its actual duration (60/60 second billing increment). Included minutes that have not been used expire at the end of the time period. Once the included minutes have expired, the terms of the Ortel Mobile standard rate apply again according to the current price list.

5) E-Plus Flat (€5.00 per 30-day option period):

With the "E-Plus Flat" supplemental service, no usage-based fee is charged for calls made from the E-Plus network to other customers in the E-Plus network (e.g. Ortel Mobile, E-Plus, BASE, AY YILDIZ and Simyo), with the exception of special numbers (value-added) services, roaming and call forwarding.

For the promotional price to apply, "E-Plus" must be registered via "MeinOrtel" (mein.ortelmobile.de or the "MeinOrtel" app); costs and conditions as described above. The 50% discount is granted once in the period to 30/09/2014. Registration after 30/09/2014 will be subject to the normal option price.

6) Internet Flat 1 GB (€9.90 per 30-day option period):

The "Internet Flat 1 GB" supplemental service includes an Internet flat rate that covers all packet-switched data connections within the E-Plus mobile network (except for roaming and international connections). A bandwidth of up to 7.2 Mbit/s is available up to a data volume of 1 GB per option period, at which point this changes to GPRS speed (max. 56 Kbits/s). Usage only permitted with mobile phones/smartphones or tablet PCs. VoIP and peer-to-peer are excluded.

7) Allnet 400 (€9.90 per 30-day option period)

The "Allnet 400" supplemental service includes up to 400 minutes for German domestic calls and calls from Germany to landline and mobile networks in the countries of Austria, Belgium, Bulgaria, China, Czech Republic, France, Greece, Hungary, India, Italy, the Netherlands, Poland, Portugal, Romania, Spain, Thailand, UK and USA, with the exception of special numbers, (value-added) services, roaming and call forwarding. The utilisation of included minutes is dependent on the billing increment: Every minute, or part thereof, of a call is always charged in full regardless of its actual duration (60/60 second billing increment). Included minutes that have not been used expire at the end of the time period. Once the included minutes have expired, the terms of the Ortel Mobile standard rate apply again according to the current price list.

8) EU Sprachpaket 100 (€4.99 per 7-day option period):

The "EU Sprachpaket 100" supplemental service includes up to 100 minutes for roaming connections to Germany within the EU, with the exception of special numbers and (value-added) services. The utilisation of included minutes is dependent on the billing increment: Outgoing calls are billed in units of minutes after the first 60 seconds (60/60). The standard roaming charges apply for other roaming connections and once the included minutes have been used up or the option period has expired. Only the international connections listed above will be taken into account within the supplemental service. The standard roaming charges apply for other roaming connections and once the included minutes have been used up or the option period has expired. Included minutes are valid for up to 7 days after registration. There is no automatic renewal. You can re-register for the option within the option period after using up the included units. This option can be combined with all other options.

9) EU Internet Paket 100 (€4.99 per 7-day option period):

The "EU Internet Paket 100" supplemental service applies for packet-switched data sent in foreign UMTS and GPRS networks within the EU (billing increment: 100/100 KB). The use of voice over IP is not permitted. It is up to each roaming partner to decide whether UMTS or GPRS can be used abroad. With the "EU Internet Paket 100" supplemental service, all packet-switched UMTS/GPRS connections launched in other EU countries are free of charge within the allocation share of 100 MB or within the option period. The included volume does not apply for connections within Germany. The option is valid for up to 7 days after registration. Once the included volume has been used up or the option period has expired, the option ends automatically and the standard roaming charges apply again. You can re-register for the option within the option period after using up the included units. This option can be combined with all other options.

Countries in the EU packets:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France (incl. Monaco), French Guiana, Gibraltar, Greece, Guadeloupe (Caribbean), Hungary, Iceland, Ireland, Italy (incl. Vatican City and San Marino), Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique (Caribbean), the Netherlands, Norway, Poland, Portugal (incl. the Azores and Madeira), Romania, Slovakia, Slovenia, Spain (incl. the Canary Islands), Sweden, Switzerland, the UK (incl. the Channel Islands).

10) Smart-Option (€12.90 per 30-day option period):

The "Smart-Option" supplemental service includes up to 100 minutes for German domestic calls and calls from Germany to landline and mobile networks in the countries of Austria, Belgium, Bulgaria, China, Czech Republic, Denmark, France, Greece, Hong Kong, Hungary, India, Iran, Italy, Kazakhstan, Kenya, Latvia, Lithuania, the Netherlands, Poland, Portugal, Romania, Russia, Spain, Sweden, Switzerland, Thailand, UK, USA and Vietnam, with the exception of special numbers, (value-added) services, roaming and call forwarding. The utilisation of included minutes is dependent on the billing increment: Every minute, or part thereof, of a call is always charged in full regardless of its actual duration (60/60 second billing increment). 100 text messages are also included to all national and international networks. Included minutes that have not been used expire at the end of the time period. Once the included minutes have expired, the terms of the Ortel Mobile standard rate apply again according to the current price list. In addition, an Internet flat rate is included that covers all packet-switched data connections within the E-Plus mobile network (except for roaming and international connections). A bandwidth of up to 7.2 Mbit/s is available up to a data volume of 300 MB per option period, at which point this changes to GPRS speed (max. 56 Kbits/s). Usage only permitted with mobile phones/smartphones or tablet PCs.

11) Internet Flat 3 GB (€14.90 per 30-day option period):

The "Internet Flat 3 GB" supplemental service includes an Internet flat rate that covers all packet-switched data connections within the E-Plus mobile network (except for roaming and international connections). A bandwidth of up to 7.2 Mbit/s is available up to a data volume of 3 GB per option period, at which point this changes to GPRS speed (max. 56 Kbits/s). Usage only permitted with mobile phones/smartphones or tablet PCs. VoIP and peer-to-peer are excluded.

12) New High-Speed Volume (€3.00 per registration, max. 30 days)

Registration is permitted only if one of the following options has been activated: Internet Flat 1 GB, Smart-Option or SMART 500. The "New High-Speed Volume" supplemental service for a one-off cost of €3.00 resets the volume of data already used during the respective billing period and the same volume of high-speed data for the activated flat rate can be used again during the current option period. Following this, GPRS bandwidth (max. 56 Kbits/s) is available. The time period is not automatically extended. It is possible to register for the supplemental service several times within the option period. However, the service is only valid for the remaining time of the current billing period (30 days).

13) New High-Speed Volume XL (€9.00 per registration, max. 30 days)

Registration is permitted only if one of the following options has been activated: Internet Flat 3 GB or Internet Flat 5 GB. The "New High-Speed Volume XL" supplemental service for a one-off cost of €9.00 resets the volume of data already used during the respective billing period and the same volume of high-speed data for the activated flat rate can be used again during the current option period. Following this, GPRS bandwidth (max. 56 Kbits/s) is available. The time period is not automatically extended. It is possible to register for the supplemental service several times within the option period. However, the service is only valid for the remaining time of the current billing period (30 days).

15) SMART 180 (€9.90 per 30-day option period)

Includes up to 180 minutes for German domestic calls and calls from Germany to landline and mobile networks in the countries of Austria, Belgium, Bulgaria, China, Croatia, Czech Republic, France, Greece, Hungary, India, Italy, the Netherlands, Poland, Portugal, Romania, Spain, Thailand, UK and USA, with the exception of special numbers, (value-added) services, roaming and call forwarding. 60/60 second billing increment. Calls made within the E-Plus network (e.g. from Ortel Mobile, E-Plus, BASE, AY YILDIZ, Simyo) are included in the option price (E-Plus Flat). Once the included minutes have expired, the terms of the Ortel Mobile standard rate apply again according to the current price list. A Germany-wide Internet flat rate is also included. A bandwidth of up to 7.2 Mbit/s is available up to a data volume of 180 MB per option period, at which point this changes to GPRS speed (max. 56 Kbits/s). Usage only permitted with mobile phones/smartphones or tablet PCs.

17) Allnet Flat (€19.90 per 30-day option period)

The "Allnet Flat" supplemental service ("option") includes: German domestic calls to all landline and mobile networks (with the exception of special numbers and value-added services) and an SMS flat rate without additional charges. When "Allnet Flat" is activated, a 40% discount is applied to the standard mobile network price per minute (from €0.03/minute) for calls from Germany to the following 40 countries; the current price list is available at www.ortelmobile.de: Afghanistan, Albania, Algeria, Angola, Belgium, Bosnia, Bulgaria, China, Côte d’Ivoire, Croatia, Egypt, France, Ghana, Greece, Hungary, India, Iran, Iraq, Italy, Jordan, Kenya, Kosovo, Kuwait, Lebanon, Macedonia, Monaco, the Netherlands, Pakistan, Philippines, Poland, Romania, Senegal, Spain, Sri Lanka, Syria, Thailand, Togo, Tunisia, UAE and Vietnam.

For the promotional price to apply, "Allnet Flat" must be registered via "MeinOrtel" (mein.ortelmobile.de or the "MeinOrtel" app); costs and conditions described below. The €5.00 discount is granted once in the period to 30/09/2014. Registration after 30/09/2014 will be subject to the normal option price.

18) Top-up bonus

From now until 30/11/2014, customers will receive a bonus of €5 every time they top up with at least €20. This bonus will be credited within 24 hours after topping up and applied for telephony, text messaging, MMS and GPRS services as well as the registration of options. It cannot be paid out in cash. Customers must have an Ortel Mobile Prepaid Card to receive this bonus.


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