If your question is not covered by our FAQs, please contact us directly:
From landlines and all mobile networks: 0177-177-1138*
Customer service opening hours
Monday to Friday from 8.00 to 20.00
Saturday and Sunday from 9.00 to 18.00
*To call from German network, dial 0177-177 1138 (the call is charged at the rate specified by your service provider for mobile calls to the Telefonica Deutschland network).