For legal reasons, the following process must be completed in German. If you have any difficulties, please ask someone you trust for assistance. Thank you for your understanding.
Impressum
Anbieter:
Ortel Mobile GmbH
E-Plus-Straße 1
40472 Düsseldorf
Amtsgericht: Düsseldorf HRB 54154
Steuer ID Nummer: DE 814705521
Kontakt:
Telefon: 0177-177-1138
E-Mail: info(at)ortelmobile.de
Online Plattform für Online Streitbeilegung:
Die Europäische Kommission stellt eine Online-Plattform für die Online-Streitbeilegung in Verbraucherangelegenheiten zur Verfügung. Du findest diese hier: http://ec.europa.eu/consumers/odr/
Geschäftsführer: Stefanie Amelung, Gregor Fränzel, Thorsten Wagner
Redaktionelle Verantwortlichkeit:
Gregor Fränzel
Ortel Mobile GmbH
E-Plus-Straße 1
40472 Düsseldorf
Aufsichtbehörde:
Bundesnetzagentur für Elektrizität, Gas, Telekommunikation, Post und Eisenbahnen als Bundesoberbehörde im Geschäftsbereich des Bundesministeriums für Wirtschaft und Technologie in Bonn:
Tulpenfeld 4
53113 Bonn
Tel.: 0228/14-0
Möchte ein Kunde ein Schlichtungsverfahren gemäß § 68 TKG einleiten, muss er hierzu einen Antrag an die Verbraucherschlichtungsstelle Telekommunikation der Bundesnetzagentur, Postfach 80 01, 53105 Bonn richten. Die Teilnahme an dem Schlichtungsverfahren ist freiwillig.
Hinweis: Ortel Mobile GmbH nimmt darüber hinaus nicht an Streitbeilegungsverfahren vor anderen Verbraucherschlichtungsstellen gem. §§ 2, 36 VSBG teil.
Your advantages at Ortel Mobile
With a prepaid SIM card from Ortel you can use your mobile phone to make and receive calls and surf abroad flexibly and cheaply - and with no long-term contractual obligation. In addition, you benefit from various advantages of cheaper prepaid rates and a variety of different options. We have the right rate for everyone.
Prepaid means paying in advance. You purchase a SIM card, which you top up with credit. Then you can book a suitable option from our large selection on your card. Calls and SMS will only be blocked once you have depleted your credit. However, you will still be reachable.
You do not have to sign a long-term contract. To phone with Ortel, all you need is a mobile phone without a SIM lock. You can order your SIM card online for free or with your starting credit.
You can change your Ortel tariff flexibly every month. With Ortel you always are in full control over your mobile phone and telephone expenses.
Since there is no basic tariff yet, there are no additional costs with an Ortel prepaid card. There is no unpleasant surprise when checking the telephone bill.
Ortel also offers flexible tariffs for smartphone users. Internet flat rates for mobile surfing can be booked as an option - monthly and hassle-free. The good thing is that you can cancel these rates on a monthly basis. If you expect high Internet consumption in the next month or know that you will be travelling a lot, we offer you a one-off booking option.
Do you have questions about our offers?
Just give us a call
0177 - 177 11 38
Hotline PIN or PUK1 are needed for personal data enquiries.
Monday-Friday: 8.00 am – 8.00 pm | Saturday: 9.00 am – 6.00 pm
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