Here's how to book the 3-month package
Book by SMS/phone
Are you booking an option for the first time?
1. Send a SMS with the word START3M to 55300.
OR
2. Dial 1155 and enter the following digits: 8 – 1 – 2 – 6 – 1
Book through app/Meinortel
In the Ortel Mobile app or in the MeinOrtel customer area, you can easily book your desired option under the Options menu item.
End Tariff option
Do you want to cancel your Tariff option ? Simply switch to the standard tariff. This will automatically end your active option.
Here's how you can book:
- App: Ortel Mobile app / MyOrtel
- SMS: START STANDARD at 55300
- Phone: Dial 1155. Then press 8 - 1 - 0 - 1 - 1
Important:
Existing included services such as minutes or data volume will expire upon immediate switching.
Common questions about switching to the standard plan
How can I cancel my plan?
It is not necessary to cancel the tariff separately. If you want to cancel your tariff, simply switch to the standard tariff (“Pay-Go”). Your active plan will be automatically terminated as a result.
What happens after switching to the standard rate?
After the change, you can use your tariff without a package or fixed inclusive services. You then only pay for the services that you actually use.
Can I book a rate again later?
Yes, you can book a new rate again at any time — conveniently via the Ortel mobile app, via SMS or via the hotline.
Are there any additional costs in the standard rate?
Ortel Mobile app
Your advantages at Ortel Mobile
SIM card without contract
With a prepaid SIM card from Ortel, you can use your mobile phone to make and receive calls and surf abroad flexibly and cheaply - and with no long-term contractual obligation. In addition, you benefit from various advantages of cheaper prepaid rates and a variety of different Options . We have the right rate for everyone.
Pay in advance
Prepaid means paying in advance. You purchase a SIM card, which you top up with credit. Then you can book a suitable option from our large selection on your card. Calls and SMS will only be blocked once you have depleted your credit. However, you will still be reachable.
No long-term contract
You do not have to sign a long-term contract. To phone with Ortel, all you need is a mobile phone without a SIM lock. You can order your SIM card online for free or with your starting credit.
Change options flexibly
You can change your Ortel tariff flexibly every month. With Ortel you always are in full control over your mobile phone and telephone expenses.
No additional fees
Since there is no basic tariff yet, there are no additional costs with an Ortel prepaid card. There is no unpleasant surprise when checking the telephone bill.
Flat rate tariffs for smartphone users
Ortel also offers flexible tariffs for smartphone users. Internet flat rates for mobile surfing can be booked as an option - monthly and hassle-free. The good thing is that you can cancel these rates on a monthly basis. If you expect high Internet consumption in the next month or know that you will be traveling a lot, we offer you a one-off booking option.
Do you have questions about our offers?
Just give us a call
0177 - 177 11 38
Hotline PIN or PUK1 are needed for personal data enquiries.
Monday-Friday: 8.00 am – 8.00 pm | Saturday: 9.00 am – 6.00 pm
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