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Top up credit

How to top up your Ortel Mobile prepaid credit

Have you bought yourself a new prepaid SIM card from Ortel Mobile and used up your credit, or do you simply want to top it up? No problem. You can find the different options for topping up your credit here.

Buy and redeem a prepaid card 

  1. buy credit cards from Ortel Mobile, o2 or E-Plus in many supermarkets, kiosks, petrol stations and o2 shops.
  2. redeem your credit card via our various channels:
in the personal customer area "MeinOrtel"in the Ortel Mobile appby phone via the free 1155

Directly top up online 

Ortel Mobile App

Top up your credit directly in the Ortel Mobile app via PayPal or credit card.

Download App Download App

MeinOrtel

Top up your credit directly in our customer portal MeinOrtel via PayPal or credit card.

Go to MeinOrtel Go to MeinOrtel

Top up service

With the Ortel Mobile top-up service from Alphacomm, you can top up your credit conveniently and easily via PayPal, credit card or instant bank transfer.

Go to the Top-up service Go to the Top-up service

View your credit balance

Would you like to view your credit balance on your mobile phone? There are a few options here:

in the Ortel Mobile app or in the MeinOrtel customer portalDial the free speed dialling code 1155 and press 1

Your advantages at Ortel Mobile

With a prepaid SIM card from Ortel you can use your mobile phone to make and receive calls and surf abroad flexibly and cheaply - and with no long-term contractual obligation. In addition, you benefit from various advantages of cheaper prepaid rates and a variety of different options. We have the right rate for everyone.

Prepaid means paying in advance. You purchase a SIM card, which you top up with credit. Then you can book a suitable option from our large selection on your card. Calls and SMS will only be blocked once you have depleted your credit. However, you will still be reachable.

You do not have to sign a long-term contract. To phone with Ortel, all you need is a mobile phone without a SIM lock. You can order your SIM card online for free or with your starting credit.

You can change your Ortel tariff flexibly every month. With Ortel you always are in full control over your mobile phone and telephone expenses.

Since there is no basic tariff yet, there are no additional costs with an Ortel prepaid card. There is no unpleasant surprise when checking the telephone bill.

Ortel also offers flexible tariffs for smartphone users. Internet flat rates for mobile surfing can be booked as an option - monthly and hassle-free. The good thing is that you can cancel these rates on a monthly basis. If you expect high Internet consumption in the next month or know that you will be travelling a lot, we offer you a one-off booking option.

Do you have questions about our offers?

Just give us a call

0177 - 177 11 38  Für Anrufe vom Handy und Festnetz aus dem deutschen Netz für Ortel Mobile Prepaidkunden in Deutschland und im Ausland wähle die Rufnummer 0177-177 1138 (es gilt der vom jew. Anbieter ausgewiesene Preis für einen Mobilfunkanruf ins Netz der Telefónica Deutschland).


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