Activate the SIM card here.
Have an identity document on hand for registration.
2. You will receive an e-mail as soon as your registration has been checked and confirmed. Following this, insert the SIM card into your mobile phone. The PIN to be entered can be found on the SIM card holder as PIN Code 1.
Top-up cards are available throughout Germany at over 30,000 sales locations such as shops, filling stations, kiosks, retail trade and grocery shops.
Redeem the top-up card: Type the following into your mobile phone
*103*16-digit top-up code#
Set up your personal online service.
Go to www.ortelmobile.de and then to the customer login section „MeinOrtel“.
In the App Store, you will also find the related Ortel Mobile App.
You have the following options here:
(The call is charged at the rate specified by your service provider for calls to the networks of Telefonica Deutschland)
Our team is available:
Monday to Friday 8:00 a.m. to 8:00 p.m.
Saturday to Sunday 9:00 a.m. to 6:00 p.m.