The abbreviations 3G and 4G stand for different generations in the mobile communication standard. The 3G network, i.e. the third generation (also known as UMTS), has been around since 2000. With its significantly faster transmission rates compared to 2G, 3G was the beginning of the expansion of mobile Internet. Since 2010, you can surf even faster thanks to 4G, also known as LTE. In the meantime, the next standard, 5G, is already available in some metropolitan areas, but it will take a while before it can be used nationwide. The outdated 3G network will be phased out gradually and converted to 4G by the end of 2021. The 4G network will thus be strengthened as the main mobile network and offer even better performance. This is because the freed-up capacities of the 3G network will be available for 4G in the future.
What does this mean for you? If you already use a 4G-compatible device and have a current SIM card, you can sit back and relax. Your Ortel Mobile contract already complies with the latest standard.
If you have an older SIM card or an outdated smartphone, it depends on how you use your phone. If you only make phone calls and send text messages, you can continue to do so with your equipment. You only have to take action if you want to use the mobile Internet.
If you have an old SIM card, Ortel Mobile will send you an SMS and then a new SIM card by post. Is your address still correct? You can update your address via Mein Ortel.
Not sure if your mobile phone supports 4G? You can see which network you are using in the status bar on the display. If your device supports 4G and LTE is available, it will be displayed there, as all current Ortel Mobile contracts offer 4G. Tip: To see this, the WLAN must be switched off.